Terms of Service

1. Agreement to Terms & Registered Business Identity

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "User," or "Purchaser") and TheAweZone Digital Marketing Services, a business duly registered with the Department of Trade and Industry (DTI) in the Republic of the Philippines, operating commercially under the brand name TheAweZone ("Company," "we," "us," or "our").

These Terms govern your access to and use of our website, as well as your purchase or use of any digital playbooks, templates, diagnostic audits, training materials, consulting, or custom systems implementation services provided by TheAweZone Digital Marketing Services. By accessing this website, submitting an inquiry, or completing a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy and Fulfillment, Cancellation & Refund Policy.

2. Scope of Offerings, Custom Scoping & General Pricing

Only designated self-serve digital products (such as operational playbooks and workbooks) and introductory fixed-scope diagnostic sessions are offered for direct online checkout on this website. All custom Revenue Operations (RevOps), CRM setup and cleanup, workflow automation, marketing funnel implementation, paid acquisition management, analytics configuration, team training, and fractional leadership engagements provided by TheAweZone Digital Marketing Services are scoped and priced individually via a separate written Statement of Work ("SOW") or Master Service Agreement ("MSA").

Website prices may be displayed in Philippine Pesos (PHP) or United States Dollars (USD) for reference convenience. Final settlement currency, applicable taxes, and payment gateway details are displayed clearly prior to checkout authorization. We reserve the right to update product pricing, modify digital product contents, or discontinue offerings at any time without affecting orders already paid and confirmed.

3. No Earnings, Revenue, or ROAS Guarantees

TheAweZone Digital Marketing Services provides operational frameworks, systems architecture, process improvement methodologies (including Lean Six Sigma principles), CRM configurations, diagnostic evaluations, and educational playbooks.

We do not guarantee any specific financial return, revenue increase, lead volume, sales conversion rate, return on ad spend (ROAS), search engine ranking, or commercial outcome. Business performance depends on numerous factors outside our control, including your market demand, product or service quality, pricing, advertising budget, sales follow-through, and internal team execution.

4. Artificial Intelligence (AI) Systems & Third-Party Platform Disclaimers

Our playbooks, diagnostic audits, and implementation services frequently reference, configure, or integrate with third-party software platforms—including but not limited to OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini, Google Analytics 4, Google Tag Manager, Google Ads), Meta Platforms (Facebook/Instagram Ads, Conversions API), GoHighLevel (GHL), HubSpot, Salesforce, ActiveCampaign, Close, Pipedrive, Zoho, Make.com, Zapier, and n8n.

• Third-Party Independence: TheAweZone Digital Marketing Services is an independent service provider and is not responsible for the uptime, software bugs, API deprecations, pricing changes, policy enforcement, ad account restrictions, or data handling practices of any third-party platform.
• Probabilistic Nature of AI Outputs: Large Language Models (LLMs) and generative AI tools are probabilistic systems that may produce inaccurate, incomplete, or biased outputs ("hallucinations"). You remain solely responsible for human review, fact-checking, legal and regulatory compliance, and final approval of all published content, prompts, automated communications, and customer-facing workflows.

5. Client Responsibilities, Lawful Data & System Backups

When engaging TheAweZone Digital Marketing Services for a diagnostic audit or custom implementation, you agree to provide timely, accurate information and appropriate delegated or read-only access to relevant tools. You represent and warrant that:

• All contact lists, lead databases, creative assets, and customer data you provide or process through your systems have been lawfully collected with proper consent in compliance with applicable anti-spam, telemarketing, and data protection laws (including the Philippine Data Privacy Act of 2012, CAN-SPAM, TCPA, and GDPR).
• You maintain complete backup copies of your CRM databases, website configurations, and business records prior to any third-party cleanup, migration, or automation deployment.

6. Intellectual Property & Single-Organization License

All digital playbooks (including The AI-Powered Content-to-Customer Playbook), operational worksheets, prompt libraries, AI skill templates, diagnostic scorecards, visual architecture diagrams, and website content are the exclusive intellectual property of TheAweZone Digital Marketing Services and are protected by Philippine and international copyright and intellectual property laws.

Upon full payment for a digital product or diagnostic audit, you are granted a revocable, non-exclusive, non-transferable license to use the purchased materials strictly for your own internal business operations. You may not resell, redistribute, sublicense, publicly broadcast, upload to public repositories or file-sharing networks, or repackage our playbooks, prompts, or templates into competing commercial products, agency deliverables, or training courses.

7. Disclaimer of Warranties & Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL DIGITAL PRODUCTS, PLAYBOOKS, DIAGNOSTIC AUDITS, AND SERVICES PROVIDED BY THEAWEZONE DIGITAL MARKETING SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

IN NO EVENT SHALL THEAWEZONE DIGITAL MARKETING SERVICES, ITS OWNER, LEADERSHIP, CONSULTANTS, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES—INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, OR THIRD-PARTY PLATFORM SUSPENSIONS—ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OUR PRODUCTS OR SERVICES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THIS WEBSITE, OR ANY PRODUCT OR SERVICE PURCHASED HEREUNDER SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO THEAWEZONE DIGITAL MARKETING SERVICES FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS PRECEDING THE EVENT.

8. Indemnification

You agree to defend, indemnify, and hold harmless TheAweZone Digital Marketing Services, its leadership, contractors, and affiliates from and against any and all third-party claims, damages, liabilities, regulatory penalties, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your misuse of our digital products, audits, or services; (b) your breach of these Terms; (c) your violation of any third-party software terms of service; or (d) any unlawful marketing, messaging, or data processing conducted by your business.

9. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or related to your relationship with TheAweZone Digital Marketing Services shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict-of-law principles.

Before initiating any formal legal proceeding, arbitration, or payment dispute, both parties agree to attempt good-faith informal resolution by sending a written notice describing the issue to cs.theawezone@gmail.com and allowing thirty (30) calendar days to resolve the matter amicably.