Privacy Policy

1. Commitment to Data Privacy & Controller Identity

TheAweZone Digital Marketing Services, a business duly registered with the Department of Trade and Industry (DTI) in the Republic of the Philippines and operating commercially as TheAweZone ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting all personal and commercial information entrusted to us.

This Privacy Policy explains how we collect, use, store, and safeguard your information in strict compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC), as well as international standards including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

2. Information We Collect

We adhere to the data-minimization principle and collect only the information reasonably necessary to fulfill your digital orders, conduct diagnostic audits, deliver consulting engagements, and respond to inquiries:

• Identity & Contact Information: Your full name, work or personal email address, phone number, company name, and billing country/address voluntarily submitted during checkout or inquiry submission.
• Payment & Transaction Metadata: Order item descriptions, currency, transaction timestamps, payment confirmation status, and official billing receipt details.
• PCI-DSS Payment Security via PayMongo: All online credit/debit card (Visa, Mastercard) and e-wallet/banking transactions (GCash, Maya, QR Ph) are processed directly on encrypted, PCI-DSS compliant servers operated by our payment gateway partner, PayMongo. TheAweZone Digital Marketing Services never views, processes, or stores your raw credit card numbers, CVV security codes, or e-wallet/bank login credentials on our servers.
• Diagnostic & Operational Intake Information: Website URLs, landing page links, tech-stack descriptions, CRM workflow notes, and business challenges you voluntarily submit when booking a diagnostic audit or custom scope.
• Technical & First-Party Analytics Data: Standard browser type, device type, anonymized IP address, referring URLs, and first-party conversion events (such as Google Analytics 4 or Meta pixel/CAPI events) used strictly to measure website performance and usability.

3. How We Use Your Information

TheAweZone Digital Marketing Services processes your personal and business data strictly for legitimate commercial and contractual purposes:

• To deliver purchased digital playbooks, templates, and downloadable files immediately upon payment confirmation;
• To review your submitted systems, record your personalized Loom diagnostic video, and prepare your 15-Point Scorecard when you book a Systems Mini-Audit;
• To communicate regarding your order status, intake instructions, customer support requests, or custom project inquiries;
• To issue official receipts, prevent fraudulent transactions, and comply with Philippine DTI, BIR, and accounting obligations; and
• To maintain and improve the security, speed, and conversion flow of our website.

We never sell, rent, trade, or broker your personal contact information or client lists to third-party data brokers or external marketers.

4. Confidentiality of Client Systems & AI Privacy Guardrails

When you engage TheAweZone Digital Marketing Services for a 1-on-1 Diagnostic Audit or Custom Implementation Service, any non-public business metrics, lead pipelines, CRM architectures, or internal operational workflows you share with us are treated as strictly confidential.

We do not publish your private business numbers without your explicit written permission, and we do not submit your proprietary customer contact lists to train public third-party Artificial Intelligence (AI) foundation models.

5. Data Sharing & Authorized Sub-Processors

We share data only with trusted infrastructure providers necessary to operate our business—such as PayMongo (payment processing), email delivery and workspace providers, and secure cloud storage—each bound by strict data protection and confidentiality obligations, or when required to comply with a valid legal subpoena or regulatory order.

6. Data Retention & Security Measures

We implement organizational, physical, and technical security controls (including HTTPS/TLS encryption, access controls, and multi-factor authentication) to protect your data against unauthorized access, alteration, or disclosure. Transaction records are retained only for the period required by Philippine tax, accounting, and commercial laws, while diagnostic intake files are retained only as long as needed to support your engagement.

7. Your Data Privacy Rights (RA 10173, GDPR & CCPA)

Under the Philippine Data Privacy Act of 2012 (RA 10173) and applicable international privacy laws, you have the right to:

• Be informed about how your personal data is collected and processed;
• Request access to and obtain a copy of the personal data we hold about you;
• Request correction or rectification of inaccurate or outdated information;
• Request erasure or blocking of your personal data (subject to mandatory legal and tax retention requirements); and
• Object to processing or withdraw consent for optional marketing communications at any time.

To exercise any of these rights, please contact our Data Protection & Support Desk at cs.theawezone@gmail.com. We respond to all verified privacy requests within fifteen (15) business days.